Privacy Policy

Last updated: July 2026

BienPoMD Aesthetics respects your privacy and handles personal information in line with the Philippine Data Privacy Act of 2012 and applicable medical-record requirements.

Information We May Receive

If you contact us through Cal.com, Messenger, email, Viber, phone, or in person, we may receive your name, contact details, appointment information, questions, and health information you choose to provide. Please avoid sending unnecessary medical details through ordinary messaging services.

Why We Use Information

Information may be used to answer inquiries, schedule and manage appointments, provide patient care, keep legally required records, process clinic transactions, improve service, protect patients and staff, and meet legal or regulatory duties.

Service Providers and Recipients

Information may be processed by appointment, messaging, email, hosting, mapping, payment, laboratory, or other service providers needed for your request or care. It may also be disclosed when required by law or with your authorization. We do not sell patient information.

Retention and Security

We keep information only as long as reasonably necessary for the stated purpose, patient care, legal obligations, dispute handling, and medical-record retention. We use reasonable organizational and technical safeguards, but no online service or messaging channel is completely secure.

Anonymous Website Measurement

This site records limited anonymous events such as consultation, call, Messenger, map, video, review-source, and procedure-page engagement. The event record contains only the action, page path, and a general on-page label; it does not include names, contact details, message contents, or health information and is not used to build an advertising profile.

Your Data Privacy Rights

Subject to applicable law, you may ask to be informed about processing; request access, correction, erasure, or blocking; object or withdraw consent where consent is the basis; request data portability when applicable; and raise a complaint with the National Privacy Commission.

Third-party Services

Cal.com, Meta services, Google, Waze, Viber, email providers, and social platforms have their own privacy practices. Review their policies before submitting information.

Privacy Contact

For privacy requests, call +63 2 8818 1598. We may need to verify your identity before acting on a request.